Important Information
When To Call:
Our crew is happy to take your call, but our schedule is like the sea, ebbing and flowing! The best time to call is between 9:00 am and 1:00 pm, Monday to Friday.
Times to avoid: 1:00 pm to 2:30 pm every day, 7:00 to 8:30 pm Friday and Saturday, & 5:00 to 6:30 pm Sunday to Thursday.
Boarding Passes:
All passengers must come inside the Black Raven Ship Store in order to check-in and pick up a numbered boarding pass. You will NOT be allowed on the ship without these passes.
Where to Park:
Many have missed the ship’s departure because they can’t find parking. Do not be one of them! The marina does NOT have a parking lot and parking in St. Augustine is extremely limited and difficult to find during peak tourist season. Plan accordingly and allow yourself at least 45-60 minutes to find a spot.
Metered City Street Parking
$2.50/hr. & 0.50/hr for residents
Free after 5 to 9 pm daily (enforcement hours vary by location), before 1 pm on Sunday, & every day with a valid handicap permit
Metered street parking is available on Avenida Menendez, King St., Cathedral Pl, Charlotte St., the Castillo de San Marcos fort, and behind the Lightner Museum at Cordova St. and Granada St.
Historic Downtown Parking Facility
$20/vehicle from 7 am to 5 pm & $5/vehicle from 5 pm to 9 pm
This is a public parking garage located on West Castillo Dr. across from the Ripley’s Believe It or Not museum. It is a 10-15 min walk from the garage to the marina building. Parking may be limited on holiday weekends.
Trinity Parish Church Parking
Prices will vary based off date and location.
The parking lot is located at 5 Artillery Ln next to the Trinity Episocopal Church and Learning Center and can be accessed by turning at the church at the corner of King St. and St. George St.
Free Street Parking:
Free street parking is available across the Bridge of Lions. It is a 10-15 minute walk over the bridge to the marine.
Please note that the bridge opens every 30 minutes and takes approximately 10 minutes to lower back down.
Limited free parking is also available on Marine St. by the National Guard Headquarters.